Privacy Policy for LedgerQ Application

Effective date: 1 January 2026

1. Overview

This Privacy Policy describes how LedgerQ (“the Service”) collects, uses, and protects personal information.

LedgerQ is a software application designed to assist accountants in financial statement preparation.

This Privacy Policy applies to the use of the LedgerQ application and related services, not to any website.

2. Information We Collect

We may collect and process the following types of information when you use LedgerQ:

a) Account Information

  • Name

  • Work email address

  • Company name

  • User role or job title (if provided)

b) Usage Information

  • Log data (e.g. access times, actions performed)

  • Feature usage and interaction data

  • Diagnostic and performance data

c) Customer Data

  • Files, documents uploaded to LedgerQ by users

This data may include personal information depending on the content provided by users.

d) Technical Information

  • IP address

  • Device and browser type

  • System configuration data

3. How We Use Information

We use collected information to:

  • Provide and operate LedgerQ

  • Process and analyze uploaded data

  • Improve functionality and performance

  • Monitor usage and prevent misuse

  • Provide customer support

  • Comply with legal obligations

We do not use customer data for advertising purposes.

4. Data Processing Role

For customer data uploaded into LedgerQ:

  • You (the customer) are the data controller

  • LedgerQ acts as a data processor

We process such data only on your behalf and according to your instructions.

5. Data Sharing

We do not sell personal data.

We may share information with:

  • Service providers (e.g. cloud infrastructure providers) strictly to operate LedgerQ

  • Authorities, if required by law or legal process

All third-party providers are required to protect the data and use it only for specified purposes.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect data, including:

  • Encryption in transit and at rest

  • Access controls and authentication

  • Monitoring and logging

Data is stored on secure infrastructure managed by trusted providers.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Service

  • Meet legal and contractual obligations

Customer data is retained according to customer instructions and may be deleted upon request or termination of the service.

8. Your Rights

Depending on applicable laws (such as GDPR), users may have the right to:

  • Access their personal data

  • Correct inaccurate data

  • Request deletion of data

  • Restrict or object to processing

Requests should be directed to the contact details below.

9. International Data Transfers

Data may be processed in countries outside your jurisdiction.

When this occurs, appropriate safeguards are implemented in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be made available through the Service.

11. Contact

For questions or requests related to this Privacy Policy:

Email: contact@ledgerq.com
Company: LedgerQ Corp.